RETURNS / REFUNDS
If you are not satisfied with your order, you may return the products to us for a refund or credit, unless such products are not subject to refund as described below. In order to qualify for a refund, you must contact Company via email (Note: include the Order Number in the “subject” line of email) using the contact information below to request product return instructions and return the products to us complying with such instructions within 14 business days of your receipt of the products. Shipping costs will not be refunded (unless product is damaged or contains an error caused by Company) and in some cases the size of your refund may be reduced if your order drops from a free to paid shipping level. Return shipping charges are your responsibility.
Only products that are in new, sealed, reusable condition, in their original packaging may be returned for a refund or credit. Custom printed, cut or other specialty products or seasonal products (such as tax forms) may not be returned unless delivered to you in damaged condition or containing an error caused by Company. If a product arrives in damaged condition or contains an error caused by Company, then shipping charges will be paid by Company.
Please include your order number and a description of the issue you are experiencing with your product when returned. Refunds will be made in the same form of payment originally used for purchase. Refunds are generally processed within 14 business days of processing your returned products. A restocking fee of 20% may be applied in Company’s discretion for returns that are not due to damage or fault of Company.
Products should be returned to: Tech Checks, Inc., 272 Lanes Mill Rd, Howell, NJ 07731. To obtain product return instructions send an email to: [email protected]
Any loss occurring during return shipping is your responsibility. Accordingly, Company advises that you insure all return shipments and use a shipping method that tracks and verifies the delivery. Indicate in the return package whether you a requesting a refund or credit. If you choose a refund, we will email you when the credit has been submitted to your credit card. Credit card companies vary in the time it takes for a credit to appear on your monthly statement. Please allow one to two billing cycles for the refund to appear on your statement